This document defines the contractual rules between the operator and players registered in Australia. Account creation constitutes acceptance. The sections follow the account lifecycle: who may register, how accounts must be maintained, how bonuses and payments are governed, and what conduct ends the relationship.
Registration is open exclusively to persons aged 18 or over. Age forms part of identity verification; accounts identified as belonging to minors are closed and their wagers voided.
The registration record must be accurate: valid email, password, confirmation via the emailed link, legal name and date of birth. Account currency is AUD. Material inaccuracies, or failure to update changed details, constitute grounds for suspension. Demo mode is accessible before verification; real-money wagering is not.
The platform permits a single account per individual. The prohibition covers accounts opened under variant names, addresses or devices, and its principal target is bonus duplication. Detected multiples may be closed, with associated bonuses and winnings voided.
Credentials are non-transferable. Permitting third-party access, sharing passwords or selling accounts breaches this agreement, and the account holder bears responsibility for all recorded activity under their login.
Each promotion publishes specific terms; the following framework applies programme-wide:
Promotional offers are discretionary and modifiable for future claims. Wagering patterns constructed to neutralise bonus risk — including opposite-outcome betting or minimal-exposure structures — may be classified as abuse, with promotional funds forfeited.
Authorised methods and bounds: bank transfer AU$10–AU$5,000; Visa/Mastercard AU$10–AU$2,500; Skrill and Neteller AU$5–AU$3,000; Neosurf AU$10–AU$2,000. No withdrawal fees are levied by the operator.
Withdrawals route to the originating deposit method where technically supported. Indicative processing: e-wallets approximately 24 hours; cards and Neosurf 1–2 days; bank transfer 2–3 days. Funds subject to unmet wagering requirements are not eligible for withdrawal, and requests may be held pending verification.
Verification is performed once per account, ordinarily before the first withdrawal. The operator may require photographic identification, proof of address and evidence of payment method ownership.
Completion of KYC is a condition of continued service. Refusal, or the submission of forged or altered documents, is a material breach permitting account termination.
The following conduct authorises suspension or closure:
Winnings attributable to prohibited conduct may be voided at the operator's determination.
The service is provided as available. Liability is excluded for losses arising from interruptions, connectivity failures or events beyond reasonable control, except to the extent such exclusion is legally impermissible. Non-waivable statutory rights are unaffected.
The agreement operates under the legal framework of the operator's licence — Curaçao eGaming licence — which also supplies the dispute-resolution channel.
Amendments may be made; material changes are notified through the platform, and continued use after their effective date constitutes acceptance. Queries concerning any provision may be directed to 24/7 live chat or [email protected].
